Contact information

Contact Joysembly

Joysembly

Website: https://joysembly.com

Email: joysembly@gmail.com

Business location: Hong Kong SAR

Customer support hours: Monday–Friday, 9:00 AM–6:30 PM (PST).

We typically respond within 1–2 business days. For order questions, please include your order number. If an item arrives damaged, incorrect, or with missing components, please include clear photos of the item, packaging, and shipping label.

For returns, contact us before sending an item. If your return is approved, we will provide the authorized return address and instructions by email.